RECENT CHANGES TO ITALIAN LAW APPLICABLE TO CALL CENTRES

marketudeBridget Ellison, Data Protection and Cybersecurity, Matteo Bilei, Publications

New provisions recently came into force in Italy regulating the activities of call centres pursuant to the 2017 Italian budget law (L. 232/2016) which amended sect. 24-bis of decree law 83/2012 (“DL 83/2012”), setting out various provisions applicable to call centres in Italy…

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