The possibility to connect – to networks, to other devices, among people, to one’s own house and goods – thus, also to exchange and send data and value, has permitted to more and more people to have a voice, to find answers to their questions, exchange knowledge, work and earn differently, earning, strengthen the relationships with their reference communities, facilitating contacts beyond the boundaries of geography and of real mobility.
Not the whole world is connected, though. A lot still remains to be done in order to reach full inclusion. In order to achieve this objective, the collaboration is necessary among all the parts in the field – from technology suppliers to governments, from the academic world to production activities – as well as designing and widening infrastructures in order to be able to extend the benefits of access to the network. And lawmaking is much slower than the technological development that it is called upon to regulate.
In any case, an ever increasing number of consumers connected imposes a rethinking of the physical places of the fruition of goods and services, of work and interaction places. It means rethinking the transaction ways for delivery and purchase of goods, as well as the ways we take care of person, health, free time and well-being.
These opportunities contrast with equally felt needs for security and fight against new frauds, which are not only economic but also concern one’s identity, the right to benefit from true information and to protect and see “safe” one’s sensitive data, both personal and business ones.
The value of trust re-emerges with strength, just because it is less and less present in a reality that, for “excess” of speed and lack of transparency, every day arises the doubt of being manipulated by the decisions regarding consumption, up to political and governmental choices.